About Us
Fudan Stationery started on the 22nd of February, 2022 in Sydney, Australia. We are passionate about stationery and inspired by East Asian culture - combining these two to provide you with accessible, cute, everyday stationery.
Fudan ( ふだん ) means ‘everyday’ in Japanese, where we aspire to provide you with cute, aesthetic stationery that you can use everyday to unleash your creativity.
Follow us on Instagram and TikTok @fudanstationery and tag us to show us your projects! We would love to feature some of your amazing work on our social media feed.
We aim to provide you with the best quality stationery and shopping experience. Things happen, whether small or big, wrong colours or wrong design, drop us an email at info@fudanstationery.com, or find us at our contact page and we'll do our best to assist you.
Frequently Asked Questions
It all depends on your country! Find your region and estimated delivery time in the table below.
EUROPE: 10-31 DAYS
OCEANIA: 10-31 DAYS
SOUTH EAST ASIA: 10-31 DAYS
UNITED STATES: 9-31 DAYS
CANADA: 9-31 DAYS
OTHER: 10-31 DAYS
If available, tracking numbers are sent by email after a short processing period.
Please note, we require 1-5 days to process orders. We strive to ship all items on-time, however, in rare cases, it can take longer! Please and thank you for your patience, we try our best so you can receive your stationery as soon as possible!
It depends on the shipping option chosen. If available, you will receive a tracking number once your orders have been shipped via email. Note, it can take up to 7 days for shipping activity to update.
We accept ALL major credit cards, PayPal, and Apple Pay
All payments are securely processed with 128-bit encryption for your safety and security!
We unfortunately do not offer returns, refunds, or exchanges as our items can be specially crafted or personalised for you!
We take pride in the quality of our products. If your item arrives damaged or defective, please contact us within 30 days so we can address the issue!
Before completing your purchase, please review all customisation details carefully, including spellings and design choices, to ensure everything is correct!
Some packages may be subject to import duties depending on the country of receipt.
Oh No! Please reach out to us, and we'll start our investigation! We'll check with the shipping carrier and keep you updated every step of the way. Your happiness is super important to us, so we're here to make sure you get your order hassle-free. Thanks for being patient with us if this does happen!
If you aren’t 100% satisfied with your items, or received faulty goods, please email us at info@fudanstationery.com within 30 days of receiving your items!
Please also include the email address associated with the order, describe the issue and if possible, include photos. We always aim to respond in 3 days or less!
Still have a question? No problem!
Email us: info@fudanstationery.com